How might we get better at learning and knowledge sharing across our programs over time in a simple, obvious and efficient way?
Build learning incrementally and nimbly
Suggested Participants: Monitoring & Evaluation team, Project owner(s), Technical team
A tool to define how the work you do now informs what you do next. It provides a high-level perspective on how implementing change can be broken down into a gradual process of iterative cycles.
- A framework for working across an entire intervention cycle, in order to learn from results and outputs, and ensure lessons learned and ideas for improvement are continually evaluated and put into practice
- Evaluates whether your organization actually learns from its experiences (both success and failure) and is improving continuously
- Helps understand the different phases involved when trying to implement an idea or solution
- Helps teams understand what to do next by reflecting on the process involved
How to Implement
Identify a point during a project to complete the learning loop using the template.
Use the template provided to make notes in each of the four quadrants. There is no strict start or end to this process – you could use the worksheet to plan a new project or make notes on a current project. Use the following questions to guide thinking at each step:
- Collect stories and insights: What are you learning / hearing from clients / partners / team members?
- Prioritize feedback and solutions: Which feedback and solutions should be prioritized? How should these solutions be implemented?
- Track indicators and progress: Keep notes on progress, including successes, failures, challenges and unforeseen setbacks.
- Review outputs and impact: Assess outputs and impact of solutions (see After Action Review for a dedicated protocol for assessing outputs and impact), plan next steps by starting the loop over.
Can be done alone or in small groups, on a regular basis
Integration into ongoing activities or business operations